Privacy Policy

Last updated: July 29, 2025

1. Introduction

DashQ (“we,” “us,” or “our”) is committed to safeguarding the privacy and confidentiality of customer data. This Privacy Policy explains what we collect, how we use and share it, and the choices you have.

2. Scope

This Policy applies to information we collect through our websites, products, and services. It does not cover third‑party sites or services that we do not control.

3. Information We Collect

We collect information you provide, information collected automatically, and information from third parties needed to deliver and improve our services.

3.1 Information You Provide to Us: account and profile details, billing information handled via our payment provider, and content you submit such as support requests or configuration data.

3.2 Information Collected Automatically: log and usage data, device and browser details, IP address, timestamps, and analytics signals gathered through cookies and similar technologies.

3.3 Information From Third Parties: data from service providers and integration partners you choose to connect to DashQ.

4. How We Use Information

We use information to provide, maintain, and improve the services; manage accounts, support, and billing; monitor and secure the platform; comply with legal obligations; and enforce terms. We do not sell or share personal information for third‑party marketing.

5. Legal Bases for Processing (GDPR)

Where GDPR or UK GDPR applies, we process data under the following bases: Contract (to deliver requested services), Legitimate Interests (to secure and improve the services and communicate with you), Consent (for specific optional purposes, which you can withdraw), and Legal Obligation (to comply with law).

6. Cookies & Similar Technologies

We use cookies and similar technologies to operate, secure, and improve the services. Where required, we obtain consent. You can control cookies via your browser or consent preferences; disabling some cookies may affect functionality.

7. Sharing & Disclosure

We share information with service providers under confidentiality and security obligations, in connection with business transfers, and where required by law or to protect rights and safety. We do not sell or rent personal information and do not share it for third‑party marketing.

8. Data Retention

We retain personal information for the minimum period necessary to fulfill the purposes described in this Policy or as required by law, and then delete or anonymize it. You may request deletion where applicable.

9. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, object to or restrict processing, withdraw consent, and obtain a portable copy of your data. California residents have additional rights under the CCPA/CPRA. We do not sell or share personal information for cross‑context behavioral advertising.

10. Security

We implement administrative, technical, and physical safeguards designed to protect personal information, but no method of transmission or storage is completely secure.

11. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

12. Children’s Privacy

The services are not directed to children under 13 (or as defined by local law). We do not knowingly collect personal information from children.

13. Incident Response

In the event of a data breach or security incident affecting personal information, we will investigate and notify affected individuals and applicable authorities as required by law.

14. Changes to This Policy

We may update this Policy to reflect changes in practices, technologies, or legal requirements. We will revise the “Last updated” date and, where appropriate, provide additional notice.