In 2025, we focused on the part of leasing that everything relies on: the foundation. The layer that connects every step, absorbs real-world pressure, and now gives DashQ customers faster teams and smoother renter experiences at scale.
Let renters book tours directly from your Apartments.com listings using your team’s real-time availability. Capture serious renters at peak intent and cut the follow-up work that usually goes nowhere.
A stronger foundation now supports the real volume and day-to-day complexity of large portfolios. AVA provides always-on coverage, and DashQ Mobile keeps agents productive in the field, so booking stays steady even on the busiest days.
AVA keeps track of every message and updates the guest card with what matters—budget, move-in date, and more. When it's time for a handoff, the agent gets the full picture right away.
From pricing and availability to pet rules and policies, AVA answers with data pulled right from your PMS and agent calendars. Every response feels on-brand and reliable. The kind of consistency that's almost impossible to maintain at portfolio scale.
The entire leasing workflow goes wherever agents go, so nothing needs to wait for them to get back to a desk.
All tour and lead details in one place, so agents can stay organized and keep the day moving while they're out in the field.
With live availability and a one-tap application link, agents show the right units and convert interested renters before they even leave the property.
Chats and calls in one view, so no renter waits for a response while agents move between properties.
Every follow-up visible and easy to act on to keep agents organized through even the busiest days.
Step into the renter's shoes and experience the full VLA conversation yourself, so you know exactly how it lands before going live.
Manage who can use DashQ Mobile, and ensure each agent has the right level of access for their day-to-day work.
Voicemails and missed calls are built into the app to help agents reconnect with prospects fast - even in the middle of a busy schedule.
The VLA steps back when things get nuanced and hands the conversation to an agent, complete with everything said so far.
Renters get clear answers in their own language, keeping you compliant and helping you reach renters others can't serve well - without extra headcount.
The VLA qualifies renters on budget, move-in date, and fit before handing them off, so your team spends time only on renters who can actually sign.
Lease completion now stays fast and flexible, even when plans change or communities work differently. The 2025 updates absorb real-world complexity to protect the smooth renter experience and the strong conversion rates DashQ Checkout is known for.
The instant, mobile-first experience renters expect - and the back-office logistics operators need.
Collect deposits at the moment that makes sense for your community and support all deposit types from pets, and parking, to LMR, and community-specific setups without manual workarounds.
Move an application from "in review" back to "in progress" without starting over, so teams can add applicants or make changes without losing momentum.
Change the unit on an active application and keep all progress intact, so renters keep moving forward even when availability changes.
Each deposit goes to Yardi with the right community-level charge code built in, so accounting stays clean and teams skip messy reconciliations.
Whether someone applies with the wrong name or can't apply online at all, manual verifications let teams run credit and background checks in DashQ and keep things on track.
Send renters a clear next step right after the tour, so they can apply or reconnect while intent is high.
Reporting in DashQ is now unified, clearer, and built for action. All the key data — from portfolio health to marketing ROI — lives in one view so leaders can fix what’s stuck and double down on what works.
One place to see how your portfolio is really performing - what's strong, what's drifting, and where exposure is building - so you can act before it impacts NOI.
A unified view of how leads move from inquiry to signed lease, and how each community, teammate or AI Agent performs along the way. It surfaces where things are strong, where they slow down, and where coaching or knowledge-base updates will make the biggest difference.
A real pipeline view of every application - where it sits, how long it's been there, and what's slowing it down - so teams clear bottlenecks faster and keep occupancy on track.
See which marketing channels actually turn into tours, applications, and leases, so you can skip the vanity metrics and invest where it truly pays off.
Use week-over-week, month-over-month, and year-over-year trends to understand what's normal and what's not, so you respond to problems - not seasonal noise.
Pick any date range, community or segment and get the precise view you need so insights feel clearer and decisions come faster.